Tenant Portal
Your Complete Property Management Solution - Available 24/7
Tenant Portal Info
Transform your rental experience with our comprehensive online Tenant Portal. Pay rent, submit maintenance requests, communicate with management, and access all your account information from any device, anywhere, anytime. Join thousands of tenants who have already discovered the convenience and security of our digital platform.
Getting Started is Simple
New to Our Portal?
Getting started takes just minutes! Contact us to request access, and we'll send you a secure activation link via email. Once you create your password, you'll have instant access to all portal features.
Already Have an Account?
Access your account instantly through our secure login portal.
Ready to experience the convenience and security of our Tenant Portal? Complete the Form to request your activation link and join thousands of satisfied tenants who manage their rental accounts online.
Everything You Need in One Secure Platform
Rent Payment Management
- Pay Online 24/7 from any computer, tablet, or smartphone
- Multiple Payment Options including bank transfer (free) or credit/debit cards (processing fee applies)
- Automatic Payment Setup to never miss a due date again
- Payment Scheduling to pay in advance and maintain perfect payment history
- Instant Payment Confirmation with digital receipts for your records
Maintenance Request System
- Submit Requests Anytime with detailed descriptions and photo attachments
- Track Request Status from submission through completion
- Real-Time Updates on repair progress and scheduling
- Emergency Request Option for urgent issues requiring immediate attention
- Maintenance History to review all past service requests and resolutions
Account Management
- Complete Payment History with searchable records and downloadable statements
- Lease Information Access including terms, renewal options, and important dates
- Important Document Storage for lease agreements, notices, and property information
- Automatic Email Reminders for rent due dates and important notices
- Contact Information Updates to keep your details current
Communication Hub
- Direct Messaging with property management team
- Notice Delivery for important property updates and announcements
- Maintenance Communication with service coordinators and technicians
- Billing Inquiries and account question resolution
Why Thousands of Tenants Choose Our Online Portal
Ultimate Convenience
Never worry about late rent payments again! Whether you're traveling, working late, or simply forgot to mail a check, our portal ensures you can pay on time from anywhere with internet access. Set up automatic payments and your rent is handled without any effort on your part.
Advanced Security Protection
Your financial information is protected by bank-level encryption and security protocols. All transactions are securely transmitted and your personal data is password-protected with multi-factor authentication options. We use the same security standards as major financial institutions to keep your information safe.
Immediate Processing & Confirmation
Online payments are processed instantly with immediate confirmation, eliminating the uncertainty of mailed checks or cash payments. You'll receive instant email confirmations and can download receipts immediately for your records.
Environmental Responsibility
Go paperless and reduce your environmental footprint while enjoying the convenience of digital record-keeping. All your payment history and documents are stored securely online for easy access whenever you need them.
Enhanced Communication
Direct communication with property management eliminates phone tag and ensures your questions and concerns are addressed promptly. Submit maintenance requests with photos and track progress in real-time.
Simple Account Setup Process
Step 1: Contact our office or complete the activation request form below
Step 2: Provide your current email address for the secure invitation
Step 3: Check your email for the activation link (sent from donotreply@appfolio.com)
Step 4: Click the link and create your secure password
Step 5: Start enjoying 24/7 access to your rental account!
The entire setup process takes less than 5 minutes, and you'll immediately have access to all portal features including payment processing, maintenance requests, and account management.
Technical Support & Assistance
Our tenant portal is designed to be user-friendly and intuitive, but our support team is always available to help. Whether you need assistance with account setup, payment processing, or general navigation, we're here to ensure your experience is smooth and successful.
- Portal Support: Available during business hours for technical assistance
- Emergency Maintenance: 24/7 emergency hotline for urgent property issues
- Account Questions: Direct messaging through the portal or phone support during business hours